A monitoring product should make support easy to reach

Use the official contacts below for account, monitor or Bale notification issues. Administrators can also read and reply to Bale bot messages directly in the admin dashboard.

Phone

0920 32 32 300

Support ID

@baradsanaeefarid

Bale bot

Connect from Notification Center

Before contacting support

Include the monitor name, approximate failure time and the error/provider response. Those three pieces make most monitoring issues much faster to diagnose.

Open a support ticket